Child Safety Standards & CSAE Prevention Policy

1. Platform Purpose & Strict Age Eligibility (Adults Only)

SpiritualShaadi is an exclusive matrimonial and life-partnership platform created solely for consenting adults who are legally eligible for marriage. The platform is strictly prohibited to minors.

• Minimum Legal Marriage Age: In accordance with the Prohibition of Child Marriage Act, 2006, the Hindu Marriage Act, 1955, and the Special Marriage Act, 1954, registration is restricted strictly to individuals who have reached legal adulthood (minimum 18 years of age for females and 21 years of age for males).
• No Minor Accounts: Anyone under the age of 18 is strictly barred from registering, creating a profile, or accessing services on SpiritualShaadi.
• Immediate Account Revocation: If an account is discovered to belong to or represent a minor, it will be deleted immediately without notice.

2. Standards Against Child Sexual Abuse and Exploitation (CSAE)

In compliance with the Protection of Children from Sexual Offences (POCSO) Act, 2012, the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and global child protection standards, the following activities are strictly forbidden:

• Uploading, possessing, transmitting, sharing, soliciting, promoting, or distributing any Child Sexual Abuse Material (CSAM) in the form of photos, videos, audio, text, or external hyperlinks.
• Any conduct aimed at grooming, contacting, enticing, sexually harassing, or exploiting children or minors.
• Depicting, promoting, or facilitating child marriage, underage unions, or commercial sexual exploitation involving minors.
• Using avatars, biographical text, or chat messages that suggest, glorify, or depict minors in any suggestive or sexualized manner.

3. Content Moderation & Screening Practices

To maintain a safe and dharmic space for seekers, SpiritualShaadi applies multi-layered safety practices:

• Profile & Photo Screening: All submitted profile photos, verification documents, and biographies are reviewed to ensure only adult profiles are permitted.
• Immediate Removal: Any content identified or flagged as violating child safety guidelines is removed and quarantined instantly.
• Permanent Exclusion: Any perpetrator attempting to share CSAM or exploit minors is permanently banned from SpiritualShaadi across all associated phone numbers, emails, devices, and IP addresses.

4. In-App Reporting Mechanisms

SpiritualShaadi provides multiple direct in-app mechanisms for users to quickly report any suspicious profile, message, or safety concern:

• In-App Profile Reporting: When viewing any member profile, click on the “Report / Safety Concern” action button, select “Child Safety / Underage Concern”, and submit details.
• In-App Chat Reporting: Users can flag and report suspicious or non-compliant messages directly from within the chat screen.
• Support & Grievance Form: Reports can be submitted publicly at our Contact & Grievance page.
• Direct 24/7 Safety Email: Immediate reports can be emailed directly to our designated safety mailbox at: tripadasoft@gmail.com.

All child safety and underage reports receive highest-priority triage and are reviewed by our safety moderation team within 24 hours.

5. Mandatory Reporting to Law Enforcement & Authorities

In full accordance with our legal obligations under Section 19 and 21 of the POCSO Act, 2012, and the Information Technology Rules:

• National Reporting: We promptly report all detected instances of CSAE or CSAM to the National Cyber Crime Reporting Portal (cybercrime.gov.in) and the National Cyber Crime Helpline (1930) of the Government of India.
• Global Coordination: We report and cooperate with international organizations, including the National Center for Missing & Exploited Children (NCMEC) and relevant international law enforcement bodies.
• Evidence Preservation: Relevant server logs, IP addresses, timestamps, and account details are preserved to assist authorized law enforcement officers in legal prosecution.

6. Designated Child Safety Point of Contact

Our designated point of contact is ready and able to speak about SpiritualShaadi's child sexual abuse material (CSAM) prevention practices and regulatory compliance:

SpiritualShaadi · Operating with dharmic integrity and absolute commitment to user and child safety.